Privacy Statement

Solatube is part of Techcomlight Limited and is responsible for the careful protection of your personal data as can be read in this privacy statement.

Personal data we process
We process personal data because you provide it to us yourself. Below you will find an overview of the personal data that we can process for you:
- First and last name
- Phone number
- Email address
- IP address
- Information about your activities on our website
- Internet browser and device type

For what purpose we process personal data
We process your personal data for the following purposes:
- Sending our newsletter;
- To be able to call or e-mail you if this is necessary to be able to perform our service ;
- We analyze your behavior on our website in order to improve our website and to adjust the range of products and services to your preferences.

How long we store personal data
Techcomlight Limited does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: Personal details and telephone number: indefinite, as long as our contact reasonably lasts. E-mail address: unlimited, as long as you are subscribed to our newsletter (otherwise we cannot e-mail you). Information about your activities on our website: 27 months, for statistical purposes (via Google analytics ). Internet browser and device type: 27 months, for statistical purposes (via Google Analytics). IP address: 30 days, for troubleshooting on the website.

Sharing personal data with third parties. We do not sell your data to third parties and we only provide this if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. We remain responsible for these processes. Cookies, or similar techniques, that we use. We only use technical, functional and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and for your ease of use. They ensure that the website works properly and, for example, remember your preferences. We can also use this to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.

Viewing , adjusting or deleting data. You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by us. You also have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data, request for withdrawal of your permission or objection to the processing of your personal data to info@techcomlight.co.uk.

To ensure that the request for inspection has been made by you, we ask you to send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. We will respond to you as quickly as possible, but in any case within four weeks.

How we protect personal data We take the protection of your data seriously and we take appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly protected or there are indications of abuse, please contact our customer service or via info@techcomlight.co.uk.

Cookies and Google
We use cookies on the Solatube website. We use cookies for the primary function that the website requires for normal operation. No cookies are kept on this website to give you the best user experience, save profiles and / or for re-targeting. A cookie from the American company Google is placed via our website as part of the "Analytics" service. We use this service to keep track of and get reports on how visitors use the website. Google may provide this information to third parties if Google is legally required to do so, or insofar as third parties process the information on Google's behalf. We have no influence on this. The information that Google collects is made anonymous as much as possible. Your IP address is explicitly not given. The information is transferred to and stored by Google on servers in the United States.

Disclaimer
We have compiled the content of this website with the greatest possible care. However, the website is only offered for informational purposes. However, Techcomlight Limited cannot be held liable for inaccuracies and / or incompleteness in the information provided. We reserve the right to make changes and corrections to this website and / or this disclaimer at any time without prior notice.

Full or partial copying of texts and / or images appearing on this website is not permitted without written permission from the rights holders.

Techcomlight Limited can take legal action in the event of unlawful and / or improper use of said texts and / or images.

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We are happy to handle your information with care. These will be treated according to the privacy conditions and are not shared with third parties.